Q: My download link doesn't work, what is going on?
A: Due to security reasons our links expire after an extended duration, if your link is no longer working and you have lost your file please contact us with your order number and we will send out a new link.
Q: Is there any legal limitation to the use of these models?
A: Models can be used for any digital art purposes except any form of resale and any inappropriate/NSWF content. You can read more in our legal section of the support page.
Q: Can I download and keep these models even after my subscription is ended?
Q: Am I permitted to share these model files with friends?
A: No, any models downloaded are only legally authorized for you to use. Any sharing of models violates the copyright agreement. Each license is individual or studio based.
Q: Are these models game ready?
A: These models are great for concept art, illustration, and presentation of your 3D projects, not necessarily for game production.
Q: Do you take suggestions for new models?
A: Absolutely, contact us any time on the support page or on our instagram. We are happy to consider your suggestions for new models, costumes, and always happy to receive your feedback.
Q: What formats do the models come in?
A: Currently you will receive a zip file download including an FBX, OBJ/MTL, texture folder, and a packed blender file. We may expand to additional formats in the future.
Q: My textures are not loading right, what gives?
A: Check out our video on common issues. It's here on our support page. You can also reach out to us on instagram or in the support contact.
Q: How do you make these models?
A: These are photogrammetry scans of actual people in real costumes. We clean up each scan individually.